Terms and Conditions

GDPR – General Data Protection Regulation
Privacy Policy | Terms of Use & Utilization

1. General Conditions

1.1.) The company Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA, with headquarters at Rua da Arquinha nº1 – 9500-028 Ponta Delgada, legal entity no. 514500328, which is also its registration number at the Commercial Registry Office of Ponta Delgada, with a share capital of €50,000.00, is responsible for the website https://greenvacations.pt/ (hereinafter referred to as the “website”).

1.2.) By using the service provided by Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA on this website, the user agrees to accept and comply with the Terms and Conditions of Use described herein, as well as any future modifications thereto.

1.3.) Under the terms and conditions mentioned herein, whenever the terms “we”
or “our” are used, we refer to Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA. or https://greenvacations.pt/. Whenever we use “you”
or “your,” we are referring to anyone who uses https://greenvacations.pt/

1.4.) By accessing and using this website, you are subject to the following Terms and Conditions, as well as our Privacy Policy. By browsing the website, you agree to comply with these Terms and Conditions and Privacy Policy. If you do not agree with their content, you are not permitted to access and use the website and must terminate your access and/or use immediately.

1.5.) You should carefully read the Terms and Conditions each time you access the site.

1.6.) If you violate any of the terms included herein, your right to access and use this website will be terminated immediately.

1.7.) The content of this site is protected by copyright and is the property of Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA.
It is not permitted to use it in any way without our consent.

2. Quote

2.1.) Any quote sent is valid for 30 days from the date of dispatch and may be subject to revision after this period.

2.2.) In the event of any error in the quote sent, Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA reserves the right to rectify it during its validity period (30 days).

2.3.) Any changes requested by the customer, services, or expenses not included in the initial quote will incur an additional cost.

3. Copyright, Ownership, and Intellectual Property Rights

3.1.) All content on this website, including text, design, illustrations, logos, video, audio, photographs, and other elements, is protected by law under the Copyright and Related Rights Code. It is not permitted to display, reproduce, distribute, modify, transmit, or use the content in any way, for any public or commercial purpose, without our prior and express written consent.

3.2.) The contents of this website are protected by Copyright and Related Rights, Industrial Property Rights, the Computer Crime Law, and are the property of Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA.

3.3.) Copyright on the Work shall only be owned by the customer when it has been completed, approved, and paid for in full.

3.4.) We reserve the right not to provide the customer with editable files, fonts, or other tools and software necessary for the production of the work.

3.5.) Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA reserves the right to take legal action against the authors of any unauthorized copying, reproduction, dissemination, or commercial exploitation of texts, designs, illustrations, logos, videos, audio, photographs, and other elements that have not been transferred to the customer.

3.6.) The customer is responsible for ensuring that the materials provided by them for the execution of the work do not infringe any third-party Copyright or Industrial Property Rights and for any damages caused to Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA due to the improper use thereof.

 

4.Online Dispute Resolution

The European Union has created a website to help consumers file complaints about any disputes they may be involved in. In this context, Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA provides all the information you need to exercise your right to complain to an official, third-party, impartial entity (“dispute resolution entity”) that will help you resolve the dispute in question.

Therefore, if you are dissatisfied with the purchase of a good or service on our website, or with the solution we have presented to resolve the situation, you can access this official website https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT and submit your complaint.

4.1. What is alternative dispute resolution?

Alternative dispute resolution is the possibility available to all consumers to seek help from official entities to resolve or provide guidance on a dispute before initiating legal proceedings in court.

As a general rule, the procedure is as follows: the customer asks an impartial third party to intervene as an intermediary between themselves and the trader who is the subject of their complaint. The intermediary may suggest a solution to their complaint, impose a solution on both parties, or bring the parties together to find a solution.

You may be familiar with the concept of alternative dispute resolution by another name: ‘mediation’, ‘conciliation’, ‘arbitration’ or ‘competent commission in consumer disputes’.

Alternative dispute resolution is usually less expensive, less formal, and faster than going to court.

Suggestions for Alternative Dispute Resolution Entities:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
http://www.arbitragemdeconsumo.org/

Centro de Arbitragem de Conflitos de Consumo de Lisboa
http://www.centroarbitragemlisboa.pt/

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
http://www.triave.pt/

CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
http://www.ciab.pt/pt/

CIMPAS – Centro de Informação, Mediação e Provedoria de Seguros
https://www.cimpas.pt/

 

5. Permitted Use/Prohibited Activities

Access to and use of this website is permitted only for personal and non-commercial purposes, i.e., the site may only be accessed and used by private individuals or by a company that intends to purchase our services/products or a company representing them.

Any activities that we deem inappropriate and/or that may be illegal under the laws applicable to this site are prohibited, including, but not limited to:

5.1.) Harming, abusing, defaming, threatening, or harassing another person or company, or in a manner that invades the privacy of others, or that is obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory, or harmful.

5.2.) Actions that may constitute a violation of privacy, such as sending private information to this site without the consent of the person concerned or any other legal rights of individuals.

5.3.) Send files to this website that contain viruses that may cause damage to the property of Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA or to the property of individuals, or modify or reverse engineer any part of the website.

5.4.) Use any type of automated computer code, process, program, robot, internet crawler, spider, data processor, drag, or screen scraping alternatives to computer codes, processes, programs, or systems.

5.5.) It is expressly prohibited to use the website for illegal purposes or any other purposes that may be considered unworthy of our image. Usurpation, counterfeiting, exploitation of usurped or counterfeit content, illegitimate identification, and unfair competition are criminally punishable.

 

6. Content and Warranties

6.1.) The information on this website has been included in good faith and is for general information purposes only. Its use is at the user’s sole risk.

6.2.) This website and its contents are provided without warranties of any kind, meaning that no guarantee is given that access to this website will be uninterrupted or error-free, free of viruses or other harmful material, or that the information contained on this website is complete, accurate, or timely.

6.3.) Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA reserves the right to make changes and corrections, suspend or terminate the website when deemed appropriate and without prior notice.

6.4.) Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA does not filter or monitor in advance the content transmitted to this website by third parties and is not responsible for filtering or monitoring any such content.

6.5.) If notified, Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA may investigate an allegation that content transmitted to this website is violating the Terms and Conditions and may determine whether to have the information removed from this site.

6.6.) Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA assumes no responsibility or liability for any action or content
transmitted by or between the user or any third parties inside or outside this website.

 

7. Responsibility, Use, and Risk

7.1.) The way you use this website and its contents is solely your responsibility and risk.

7.2.) Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA and all its legal representatives, directors, employees, and agents, as well as any other party involved in the creation, production, maintenance, or implementation of this website, shall not be liable to any user of the website for any possible damage, loss, or injury (including any loss of profit and moral, indirect, incidental, or consequential damages) arising from the correct or incorrect use of this site and its content, from access to the user’s computer or computer system by third parties, viruses, etc.

This Site contains links to third-party websites. These links are provided solely for the convenience and accessibility of the user. We do not endorse the content of any of these third-party websites and are not responsible for the content of any of these websites. Access to and visits to any of these third-party websites are entirely at the user’s own risk.

 

8. Jurisdiction and Applicable Law

Green Vacations – Gestão de Alojamento Local e Atividades Turísticas Unipessoal LDA and the user of this website accept, without reservation, that any dispute or litigation arising from the use of this website shall be governed by Portuguese law.

Last updated on: 2026/01/29